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#cfe0ff;flex-direction:column;gap:6px;margin:-6px 0 16px;padding:12px 14px;display:flex}.nt-suggest-l{color:var(--muted);text-transform:uppercase;letter-spacing:.04em;font-size:12px;font-weight:700}.nt-suggest a{color:var(--primary);font-size:13.5px;font-weight:600}.vh{clip:rect(0 0 0 0);white-space:nowrap;border:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}.sk{background:linear-gradient(90deg,#eceff4 25%,#f6f8fb 45%,#eceff4 65%) 0 0/400% 100%;animation:1.4s ease-in-out infinite skshine;display:inline-block}@keyframes skshine{0%{background-position:100% 0}to{background-position:0 0}}@media (prefers-reduced-motion:reduce){.sk{animation:none}}.st-card{align-items:flex-start;gap:16px;max-width:640px;margin:18px 0 30px;display:flex}.st-card h2{margin:0 0 6px;font-size:20px}.st-card p{color:var(--muted);margin:0 0 4px;font-size:14.5px}.st-ok{border-left:4px solid #1aa053}.st-down{border-left:4px solid #d1900a}.st-dot{border-radius:999px;flex:none;width:14px;height:14px;margin-top:5px}.st-dot.green{background:#1aa053;box-shadow:0 0 0 4px #e9f8ef}.st-dot.amber{background:#d1900a;box-shadow:0 0 0 4px #fff7ed}.st-reply{font-weight:600;color:var(--ink)!important;margin-top:8px!important}.st-past{max-width:640px}.st-past h3{margin:0 0 12px;font-size:16px}.st-inc{border:1px solid var(--border);border-radius:var(--radius);background:#fff;margin-bottom:10px;padding:14px 16px}.st-inc-top{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:10px;display:flex}.st-inc-date{color:var(--ink);font-size:14px;font-weight:600}.st-inc-msg{color:var(--muted);margin:8px 0 0;font-size:13.5px}.st-note{color:var(--muted);max-width:640px;margin:18px 0 0;font-size:12.5px}.sk-line{border-radius:6px;height:14px;margin:8px 0;display:block}.trial-unavail{border:1px solid var(--border-strong);background:var(--bg-soft);border-radius:10px;margin-top:14px;padding:16px}.tu-title{color:var(--ink);margin-bottom:6px;font-size:14.5px;font-weight:700}.tu-body{color:var(--muted);margin:0 0 8px;font-size:13.5px;line-height:1.55}.tu-cta{color:var(--ink);margin:0 0 12px;font-size:13.5px}.pay{background:#fff8f0;border:1px solid #fde4c8;border-radius:10px;margin-top:14px;padding:14px 16px}.pay.pay-closed{padding:0}.pay-toggle{width:100%;font:inherit;cursor:pointer;text-align:left;background:0 0;border:0;align-items:center;gap:10px;padding:0;display:flex}.pay.pay-closed .pay-toggle{padding:13px 16px}.pay-toggle .pay-h{margin-bottom:0}.pay-toggle-hint{color:var(--muted);text-align:right;flex:1;font-size:12.5px}.pay-chev{color:#9a3412;flex:none;margin-left:auto;transition:transform .15s}.pay-toggle-hint+.pay-chev{margin-left:0}.pay-chev.up{transform:rotate(180deg)}.pay-toggle[aria-expanded=true]{margin-bottom:10px}.pay-h{color:#9a3412;margin-bottom:8px;font-size:13.5px;font-weight:700}.cancel-row{margin:10px 0 0}.cancel-link{color:var(--danger,#c0392b);font-size:13px}.cancel-confirm{background:#fdf3f2;border:1px solid #f3d1cd;border-radius:10px;flex-direction:column;gap:10px;margin-top:12px;padding:12px 14px;display:flex}.tk-close{border-top:1px solid var(--line,#eef0f3);flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px;margin-top:18px;padding-top:16px;display:flex}.tk-close-hint{color:var(--muted);font-size:13px}.cancel-q{color:#9a2e22;font-size:13.5px;font-weight:600}.cancel-btns{align-items:center;gap:10px;display:flex}.cancel-done{color:#5b6678;margin:10px 0 0;font-size:13.5px;font-weight:600}.btn.danger{color:#fff;background:#c0392b;border-color:#c0392b}.btn.danger:hover{background:#a93226;border-color:#a93226}.pay-lead{color:var(--text);margin:0 0 8px;font-size:13px}.pay-body{flex-direction:column;gap:8px;display:flex}.pay-hint{color:var(--muted);margin:6px 0 0;font-size:12.5px}.resend-done{color:#15803d;align-self:center;font-size:13px}.resend-err{color:var(--danger);align-self:center;font-size:13px}.badge.tone-green{color:#15803d;background:#ecfdf3}.badge.tone-orange{color:#9a6700;background:#fff7ed}.badge.tone-red{color:var(--danger);background:#fdecec}.badge.tone-gray{color:#5b6678;background:#f1f5f9}.badge.tone-blue{color:#2557c7;background:#eef3fe}@media (max-width:560px){.cf{flex-wrap:wrap;gap:4px 10px;margin-bottom:16px}.cf-l{width:100%;font-weight:600}}.alert.ok{color:#15803d;background:#ecfdf3;border:1px solid #bbf7d0}.check{color:var(--text);align-items:center;gap:8px;margin:0 0 16px;font-size:14px;display:flex}.check input{width:auto}.spinner.dark{border-color:#3273f040;border-top-color:var(--primary)}.att-list{flex-wrap:wrap;gap:8px;margin-top:8px;display:flex}.att-thumb{border:1px solid var(--border);cursor:pointer;background:#fff;border-radius:10px;padding:0;line-height:0;transition:border-color .15s,box-shadow .15s;overflow:hidden}.att-thumb img{object-fit:cover;width:132px;height:132px;display:block}.att-thumb:hover{border-color:var(--primary);box-shadow:0 4px 14px #1020401f}.att-file{border:1px solid var(--border);max-width:280px;color:var(--text);background:#fff;border-radius:10px;align-items:center;gap:9px;padding:9px 12px;font-size:13px;font-weight:500;display:inline-flex}.att-file:hover{border-color:var(--primary);color:var(--primary)}.att-file-ic{color:var(--muted);flex:none;display:flex}.att-file:hover .att-file-ic{color:var(--primary)}.att-file-name{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.att-file-dl{color:var(--muted);flex:none;margin-left:auto;display:flex}.att-file-view{color:var(--primary);flex:none;margin-left:auto;font-size:12px;font-weight:700}.att-file{cursor:pointer;font:inherit;text-align:left}.lightbox{z-index:200;background:#0c1220d1;flex-direction:column;justify-content:center;align-items:center;padding:56px 20px 24px;display:flex;position:fixed;inset:0}.lightbox-img{object-fit:contain;cursor:default;border-radius:8px;max-width:100%;max-height:calc(100vh - 96px);box-shadow:0 24px 70px #00000080}.lightbox-frame{background:#fff;border:0;border-radius:8px;width:min(1000px,100%);height:calc(100vh - 96px);box-shadow:0 24px 70px #00000080}.lightbox-bar{color:#fff;align-items:center;gap:12px;display:flex;position:absolute;top:14px;left:16px;right:16px}.lightbox-name{text-overflow:ellipsis;white-space:nowrap;color:#e7ecf5;flex:1;min-width:0;font-size:14px;overflow:hidden}.lightbox-act{color:#fff;cursor:pointer;background:#ffffff1f;border:0;border-radius:9px;justify-content:center;align-items:center;width:36px;height:36px;display:inline-flex}.lightbox-act:hover{color:#fff;background:#ffffff38}.agent-app{--d-bg:#f6f7fb;--d-card:#fff;--d-line:#e8ebf2;--d-line2:#dce1ea;--d-ink:#101727;--d-text:#3f4a60;--d-muted:#64748b;--d-faint:#667085;--d-brand:#3273f0;--d-brand-dark:#2059c8;--d-wash:#eef4ff;--d-shadow:0 1px 2px #1018280a, 0 1px 3px #1018280f;--d-shadow-lg:0 16px 40px #10182829;z-index:100;background:var(--d-bg);color:var(--d-text);flex-direction:column;font-size:14px;display:flex;position:fixed;inset:0;overflow:hidden}.ad-av{color:#fff;border-radius:50%;flex:none;justify-content:center;align-items:center;font-weight:700;line-height:1;display:inline-flex}.agent-center{flex:1;justify-content:center;align-items:center;padding:24px;display:flex}.agent-login{background:var(--d-card);border:1px solid var(--d-line);width:100%;max-width:392px;box-shadow:var(--d-shadow-lg);text-align:left;border-radius:18px;padding:34px}.agent-login-mark{background:var(--d-brand);color:#fff;border-radius:13px;justify-content:center;align-items:center;width:46px;height:46px;margin-bottom:16px;display:flex}.agent-login h1{font-family:var(--font-head);color:var(--d-ink);margin:0 0 6px;font-size:24px}.agent-login .lead{color:var(--d-muted);margin:0 0 22px;font-size:14px}.ad{flex-direction:column;flex:1;min-height:0;display:flex}.ad-rail{background:var(--d-card);border-bottom:1px solid var(--d-line);flex-direction:row;flex:none;align-items:center;gap:6px;width:100%;height:56px;padding:0 14px;display:flex}.ad-rail-mark{background:var(--d-brand);color:#fff;border-radius:11px;flex:none;justify-content:center;align-items:center;width:38px;height:38px;display:flex}.ad-rail-items{flex-direction:row;align-items:center;gap:4px;display:flex}.ad-rail-foot{flex-direction:row;align-items:center;gap:6px;margin-left:auto;display:flex}.ad-rail-btn{width:42px;height:42px;color:var(--d-muted);cursor:pointer;background:0 0;border:0;border-radius:11px;justify-content:center;align-items:center;transition:background .14s,color .14s;display:flex;position:relative}.ad-rail-btn:hover{background:var(--d-bg);color:var(--d-ink)}.ad-rail-btn.on{background:var(--d-wash);color:var(--d-brand)}.ad-rail-tip{background:var(--d-ink);color:#fff;white-space:nowrap;opacity:0;pointer-events:none;z-index:5;border-radius:7px;padding:5px 9px;font-size:12px;font-weight:600;transition:opacity .14s;position:absolute;top:calc(100% + 8px);left:50%;transform:translate(-50%)}.ad-rail-btn:hover .ad-rail-tip{opacity:1}.ad-rail-me{margin-left:4px}.ad-ws{background:var(--d-bg);flex:1;min-height:0;display:flex;position:relative}.ad-scrim{display:none}.ad-side{background:var(--d-card);border-right:1px solid var(--d-line);flex-direction:column;flex:none;width:250px;min-height:0;display:flex}.ad-side-top{align-items:center;gap:6px;padding:12px 12px 10px;display:flex}.ad-side-search{background:var(--d-bg);border:1px solid var(--d-line);color:var(--d-muted);border-radius:9px;flex:1;align-items:center;gap:8px;padding:8px 11px;display:flex}.ad-side-search:focus-within{border-color:var(--d-brand);box-shadow:0 0 0 3px #3273f01a}.ad-side-search input{min-width:0;font:inherit;color:var(--d-ink);background:0 0;border:0;outline:0;flex:1;font-size:13.5px}.ad-side-x{cursor:pointer;color:var(--d-muted);background:0 0;border:0;padding:6px;display:none}.ad-side-scroll{flex:1;padding:4px 10px 16px;overflow-y:auto}.ad-group{margin-top:14px}.ad-group-h{letter-spacing:.1em;text-transform:uppercase;color:var(--d-faint);padding:0 8px 7px;font-size:10.5px;font-weight:700}.ad-side-item{text-align:left;width:100%;font:inherit;color:var(--d-text);cursor:pointer;background:0 0;border:0;border-radius:8px;justify-content:space-between;align-items:center;gap:8px;padding:8px 9px;font-size:13.5px;transition:background .12s,color .12s;display:flex}.ad-side-item:hover{background:var(--d-bg);color:var(--d-ink)}.ad-side-item.on{background:var(--d-wash);color:var(--d-brand);font-weight:600}.ad-side-item-l{text-overflow:ellipsis;white-space:nowrap;align-items:center;gap:9px;min-width:0;display:flex;overflow:hidden}.ad-side-item-l svg{color:var(--d-muted);flex:none}.ad-side-item.on .ad-side-item-l svg{color:var(--d-brand)}.ad-count{color:var(--d-muted);background:var(--d-bg);border-radius:999px;flex:none;padding:1px 8px;font-size:11.5px;font-weight:700}.ad-side-item.on .ad-count{color:var(--d-brand);background:#dbe8ff}.ad-count.sm{padding:0 7px;font-size:11px}.ad-dot{border-radius:50%;flex:none;width:8px;height:8px}.ad-dot.blue{background:#3273f0}.ad-dot.amber{background:#e0902f}.ad-dot.violet{background:#7c4ddb}.ad-dot.green{background:#1aa053}.ad-dot.gray{background:#b3bccc}.ad-dot.red{background:#d6455d}.ad-list{background:var(--d-card);border-right:1px solid var(--d-line);flex-direction:column;flex:none;width:332px;min-height:0;display:flex}.ad-list-head{align-items:center;gap:10px;padding:15px 16px 11px;display:flex}.ad-list-head h2{font-family:var(--font-head);color:var(--d-ink);margin:0;font-size:17px}.ad-list-count{color:var(--d-muted);background:var(--d-bg);border-radius:999px;margin-left:auto;padding:2px 9px;font-size:12px;font-weight:700}.ad-list-filters{border-bottom:1px solid var(--d-line);align-items:center;gap:7px;padding:0 16px 11px;display:flex}.ad-icon-btn{border:1px solid var(--d-line);background:var(--d-card);width:32px;height:32px;color:var(--d-muted);cursor:pointer;border-radius:8px;flex:none;justify-content:center;align-items:center;display:inline-flex}.ad-icon-btn:hover{color:var(--d-ink);border-color:var(--d-line2)}.ad-chip{background:var(--d-bg);border:1px solid var(--d-line);font:inherit;color:var(--d-text);cursor:pointer;border-radius:999px;align-items:center;gap:5px;padding:5px 11px;font-size:12.5px;font-weight:600;display:inline-flex}.ad-chip:hover{border-color:var(--d-line2);color:var(--d-ink)}.ad-chip-x{color:var(--d-faint);font-size:14px;line-height:1}.ad-rows{flex:1;overflow-y:auto}.ad-rows-msg{text-align:center;color:var(--d-muted);padding:30px 18px}.ad-pager{border-top:1px solid var(--d-line);background:var(--d-card);flex-wrap:wrap;flex:none;align-items:center;gap:4px;padding:8px 12px;display:flex}.ad-pg-btn{border:1px solid var(--d-line);background:var(--d-card);min-width:30px;height:30px;color:var(--d-text);font:inherit;cursor:pointer;border-radius:8px;justify-content:center;align-items:center;padding:0 8px;font-size:13px;font-weight:600;transition:background .12s,border-color .12s;display:inline-flex}.ad-pg-btn:hover:not(:disabled):not(.on){background:var(--d-bg)}.ad-pg-btn.on{background:var(--brand,#3273f0);border-color:var(--brand,#3273f0);color:#fff;cursor:default}.ad-pg-btn:disabled{opacity:.4;cursor:default}.ad-pg-gap{color:var(--d-muted);padding:0 4px}.ad-pg-total{color:var(--d-muted);margin-left:auto;font-size:12px}.ad-row{text-align:left;background:var(--d-card);border:0;border-bottom:1px solid var(--d-line);cursor:pointer;width:100%;font:inherit;align-items:flex-start;gap:11px;padding:12px 16px;transition:background .12s;display:flex;position:relative}.ad-row:hover{background:var(--d-bg)}.ad-row.on{background:var(--d-wash)}.ad-row.on:before{content:"";background:var(--d-brand,var(--primary));border-radius:0 3px 3px 0;width:3px;position:absolute;top:0;bottom:0;left:0}.ad-row-main{flex:1;min-width:0}.ad-row-top{align-items:center;gap:8px;display:flex}.ad-row-name{color:var(--d-ink);text-overflow:ellipsis;white-space:nowrap;flex:1;min-width:0;font-size:14px;font-weight:600;overflow:hidden}.ad-badge{color:#fff;background:#ef5b42;border-radius:999px;flex:none;justify-content:center;align-items:center;min-width:18px;height:18px;padding:0 5px;font-size:11px;font-weight:700;display:inline-flex}.ad-row-time{color:var(--d-faint);white-space:nowrap;flex:none;font-size:11px}.ad-row-snip{color:var(--d-text);text-overflow:ellipsis;white-space:nowrap;margin-top:3px;font-size:12.5px;display:block;overflow:hidden}.ad-row-snip.second{color:var(--d-faint);margin-top:2px}.ad-row.unread{background:#f7faff}.ad-row.unread:hover{background:#eef4ff}.ad-row.unread:after{content:"";background:var(--d-brand,var(--primary));width:3px;position:absolute;top:0;bottom:0;left:0}.ad-row.unread.on:after{display:none}.ad-row.unread .ad-row-name{color:var(--d-ink);font-weight:800}.ad-row.unread .ad-row-snip{color:var(--d-ink);font-weight:500}.ad-row-av{flex:none;position:relative}.ad-unread-dot{background:var(--d-brand,var(--primary));border:2px solid var(--d-card);z-index:1;border-radius:50%;width:11px;height:11px;position:absolute;top:-2px;left:-2px}.ad-row-badges{flex-wrap:wrap;gap:5px;margin-top:6px;display:flex}.ad-pill{letter-spacing:.01em;border-radius:999px;align-items:center;padding:3px 8px;font-size:10.5px;font-weight:700;line-height:1;display:inline-flex}.ad-pill.tone-amber{color:#b45309;background:#fff3e6}.ad-pill.tone-violet{color:#6b3fce;background:#f1ecfd}.ad-pill.tone-green{color:#157a41;background:#e9f8ef}.ad-pill.tone-blue{color:#2557c7;background:#e9f1ff}.ad-pill.tone-red{color:#c0392b;background:#fdecec}.ad-pill.tone-gray{color:#5b6678;background:#eef1f6}.ad-pill.soft{opacity:.9;font-weight:600}.ad-side-item.accent.on{color:#b45309;background:#fff6ea}.ad-side-item.accent.on .ad-count.hot{color:#fff;background:#b45309}.ad-count.hot{color:#fff;background:#ef5b42}.ad-side-item-r{flex:none;align-items:center;gap:5px;display:inline-flex}.ad-cgroup{border-bottom:1px solid var(--d-line)}.ad-cgroup-h{background:var(--d-bg);color:var(--d-text);align-items:center;gap:8px;padding:9px 16px;font-size:12px;font-weight:700;display:flex}.ad-cgroup .ad-row{padding-left:22px}.ad-thread-col{background:var(--d-bg);flex-direction:column;flex:1;min-width:0;min-height:0;display:flex}.ad-empty{color:var(--d-faint);flex-direction:column;flex:1;justify-content:center;align-items:center;gap:10px;display:flex}.ad-empty svg{width:34px;height:34px}.ad-thread{flex-direction:column;height:100%;min-height:0;display:flex}.ad-thread-head{background:var(--d-card);border-bottom:1px solid var(--d-line);flex:none;align-items:center;gap:12px;padding:13px 20px;display:flex}.ad-back{cursor:pointer;color:var(--d-muted);background:0 0;border:0;margin-left:-4px;padding:4px;display:none}.ad-thread-who{flex:1;min-width:0}.ad-thread-who strong{color:var(--d-ink);text-overflow:ellipsis;white-space:nowrap;font-size:15px;display:block;overflow:hidden}.ad-thread-who span{color:var(--d-muted);text-overflow:ellipsis;white-space:nowrap;font-size:12px;display:block;overflow:hidden}.ad-thread-actions{flex:none;align-items:center;gap:8px;display:flex}.agent-app .btn.dark{background:var(--d-ink);border-color:var(--d-ink);color:#fff}.agent-app .btn.dark:hover{background:#000;border-color:#000}.agent-app .btn.sm svg,.agent-app .btn.dark svg{vertical-align:-3px;margin-right:3px}.contact-toggle{display:none}.ad-thread-scroll{flex-direction:column;flex:1;gap:14px;padding:20px 22px;display:flex;overflow-y:auto}.ad-sys{color:var(--d-muted);background:var(--d-card);border:1px solid var(--d-line);border-radius:999px;align-self:center;padding:4px 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