Nine times out of ten it's one of these:
- Wrong kind of login. Your help-center email and password don't work in the TV app. The app needs your subscription's username, password and server URL, shown on your account page.
- A typo. Fields are case-sensitive. Check spaces, O versus 0, l versus 1.
- https instead of http. The server URL starts with http://. Type it exactly as shown.
- Your password changed. Using the login on more devices at once than your plan allows makes the system change the password for security. Contact support and we will give you the new one.
- Your subscription ended. Your account page shows the date. Renewing keeps the same username and server.
- Trial versus paid. A paid subscription can have a different login than your free trial. Use the one shown for your paid order.
Choose Xtream Codes in the app and enter all three fields. See how
