A short delay can occur while a new stream loads. Slow channel changes can involve the source, player, device or network.

  1. Check whether all channels change slowly or only specific ones.
  2. Restart the player and device, and clear the cache.
  3. Update the player and check available device storage.
  4. Compare Ethernet and Wi-Fi if practical.
  5. Try another app from our installation guide.
  6. Simplify favourites or visible categories if the app struggles with a large list.

Report the exact channel names if only a few are affected.